Shipping policy
Shipping
Where we ship
We currently ship to the United States. United Kingdom and Australia are coming soon.
Processing time
Orders are processed within 1 to 3 business days. You receive a confirmation email when your order is placed and a tracking email when it ships.
Delivery time
Standard delivery to the United States takes 8 to 12 business days after processing. Some products ship from partner warehouses in the United States and arrive faster; others ship from overseas partner warehouses. Your tracking link shows the live status.
Shipping cost
Shipping is free on orders of 50 USD and above. Below that, a flat rate of 4.95 USD applies.
Split shipments
If you order more than one product, items may arrive in separate packages on different days. You are never charged extra for this.
Tracking
Every order ships with tracking. If the tracking has not updated for 10 days, contact us and we will investigate with the carrier and, if needed, send a replacement.
Wrong address
Please check your address at checkout. If a package is returned to us because of an incorrect address, we will contact you to arrange reshipment.
Customs and duties
Orders to the United States under 800 USD are not subject to import duties. Prices shown at checkout are the prices you pay.
Questions: hello@easewick.com